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Job Info : HGS Walk-In Drive For Freshers As Support Executive @ Mumbai location.Qualification/ eligibility conditions & other rules are given below…
Company Name : Hinduja Global Solutions
Designation : Support Executive
Qualification : BE/B Tech/MCA/M Sc
* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.
* Candidate should have an aggregate of 60% through out academics.
* Should answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
* Must keep record of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
* Should follow up to ensure that appropriate actions were taken on customers’ requests.
* Must refer unresolved customer grievances or special requests to designated departments for further investigation.
* As a customer Service Executive plays a critical role in providing an interface between customers and the client/company.
* Must have good communications skills, interpersonal skills and can handle stress well.
* Should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer’s problem.
* Must have good communications skills.
* Must have ability to listen and active problem solving skills.
* Should have good interpersonal skills.
* Must have ability to handle pressure.
* Must have basic Computer knowledge.
* Must conduct Interviews (Telephonic & Face To Face).
* Should partnering with hiring managers to determine staffing needs.
* Must perform computer Based Tests (Initiating & Evaluation).
* Must have good client Interaction.
* Should have interaction With The Top Management.
* Should provide salary Negotiations With Candidates.
* Must be releasing Letter Of Intents To Shortlisted Candidates
Total No Of Posts : Various posts
Location : Mumbai
Experience : Freshers
Pay Scale : Rs 2.5 – 3 LPA
Selection Process : Selection will be based on Interview
Important Dates : 23rd & 24th October 2017
Hinduja Global Solutions,
Tower #3, 5th Floor, International Infortech Park,
Above Vashi Railway Station Complex, vashi, Navi Mumbai.
Archana – 8527853843